Request received
We've got your request
Dispatch will call to confirm the details and get you on the schedule.
Broken down right now?
Don't wait on the form
The request form is for fleet work and scheduled repairs. If a truck is down and you need someone moving toward you, call dispatch instead.
What happens next
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Dispatch reviews
We read your unit details, location and symptoms before calling, so the first conversation is a useful one.
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We call to confirm
Scheduling window, site access and gate hours, and which parts the mechanic should bring.
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Mechanic arrives on site
We come to your yard, terminal or job site. No tow, no waiting on a shop bay.
Have ready for the call
Four things that speed us up
- Unit numbers or VINs
- Any active fault codes
- Yard address and gate hours
- Best on-site contact